Hey, I’m Jia.

I take complex, messy problems and find the clearest way through them. I've spent my career learning new domains fast, from lab science to messaging infrastructure, and turning that understanding into systems people can actually use.

Previously at Benchling, LinkedIn and Coursera.
Benchling

Streamlining testing during drug development

I led research and design for a streamlined, end-to-end workflow where scientists can plan experiments, track real-time lab execution, and automatically analyze massive amounts of data to accelerate drug development.

Benchling

Storing and tracking lab materials

I led improvements to Benchling's inventory management system, making it easier to find, store and ensure the quality of materials.

View case study
LinkedIn

Redesigning the recruiter messaging experience

I redesigned the inbox experience for recruiters, better connecting initial outreach to interviewing and hiring.

View case study
LinkedIn

Smart reply for job candidates

I worked with LinkedIn's consumer app team to redesign how smart replies, powered by AI, could increase candidate quality and speed up hiring.

View case study

Additional work

Highlights from volunteer work, side hustles and student projects.

NYC Senior Service Finder
Dashboard for CleanRobotics
Mobile App for Financial Literacy
Jia Liu